ONE2ONE Support

Switching to ONE

From our perspective, switching to ONEtelecom is a no-brainer.

Of course we're biased, but ONEtelecom was established to provide the type of service that we would want to have as our supplier. These include:

ONE bill

Hamburger with the lot you could say, our bills combine your ONEtelecom services onto the ONE bill and you make ONE easy payment each month.
ONE bill includes any service you take from us whether it is one service or four, they can all be delivered on ONE bill.

Plans that Fit

Affordable, flexible plans - whatever your needs, our plans will fit with your lifestyle.

Seriously Good Products

ONEmobile

ONEbroadband

ONEwireless

ONEphone

Not sure about switching?

Well it has been said that you can lead a horse to water….however in this case, click on our products above if you need further convincing.

Switch your service to ONEtelecom

Now is the right time to make the switch.

When you join ONEtelecom, you will enjoy the benefits of our ONE2ONE support Monday to Friday 9am – 8pm AEST and Saturday 11am – 3pm AEST. Competitive products that work for you without costing you a bomb. ONEguarantee to ensure you don't spend any more than you need to on your service.

Exclusive information and entertainment at your fingertips

Landing at myONE you can customize your home page for the latest news, information, sport or entertainment.
myONE will also be home to our up and coming ONEzone for our exclusive Music, Movies, Games and Media services all in ONE place.

ONEtelecom plans to suit everyone

ONEtelecom offers a variety of affordable plans that are designed and built to fit you and your lifestyle. Whether you are after a home phone service to make calls at home to a mobile wireless broadband service that you can take on holidays with you. ONEtelecom has a telecommunication product for you.

Everything on ONE bill

Home phone, mobile phone, broadband, mobile broadband. We can combine your ONEtelecom services on one bill so you only have to make one easy payment per month.

It's easy to make the Switch to ONEtelecom

Click here and get started

You can also keep your existing mobile phone number (this is called 'porting'). To 'port' your number to ONEtelecom, all you need to do is authorise the porting of your mobile phone number to ONEtelecom and confirm you are the owner of the mobile service. This can be done when signing up for your new mobile phone service. Although we won't charge you to bring your number, there may be conditions and charges from your existing mobile provider. All you need to do is have your customer account number (you can usually find this on your mobile bill) and 100 points of ID.
We will transfer your broadband for you, all you need to do is let us know that you want to transfer and we will sort it all out for you.