Not everything goes swimmingly all the time and sometimes you need help with certain stuff. Hopefully this section provides an answer for what you are looking for, if not call us.

Under this help section for ONEmobile we have provided the following information to assist you with your help however if you cannot find what you are looking for, just call us on 1800 222 256

Contacting support

At myONE, we strive to provide the best of breed products, the latest technology and more importantly industry leading customer service.

You can contact our customer support team on the following:

Phone: 1800 222 256

Email: support@myone.com.au

Our customer service team operates from 09:00PM - 08:00PM Monday-Friday and 11:00am-03:00 on Saturdays.

Our 1800 number is a free call from all land-lines in Australia (not including Mobiles).

We endeavour to respond to all email enquiries no later than close of business, the next business day after we receive your email. If you have an urgent enquiry, please call us.